Diploma in GBS
Issued by
The Hackett Institute
Certified GBS Professionals at Diploma level have developed operational excellence in GBS team leader tools and techniques. They have been certified in their knowledge and application of service delivery models, opportunity assessment, process design and implementation, transition planning and management, business continuity planning and talent management and have the managerial skills to lead a team to deliver an organization’s continuous improvement and transformation strategy.
Additional DetailsSkills
- Business Continuity Planning
- Finance
- GBS
- Global Business Services
- HR
- Implementation Preparation
- Information Management
- IT
- Opportunity Assessment
- Organizational Management
- Process Design
- Process Sourcing
- Procurement
- Service Delivery Model
- Service Management
- Service Placement
- Shared Services
- Skills Management
- Strategic Alignment
- Talent Management
- Technology Management
- Tranformation Management
- Transition Management
- Transition Planning
Earning Criteria
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Complete the Diploma in GBS consisting of 10 courses
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Achieve 70% or more in each end-of-course assessment
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DGBS designated
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A member of The Hackett Institute's Certified GBS Professionals
Standards
The Diploma in GBS is awarded 35 CPE credits in accordance with the standards of the National Registry of CPE Sponsors