I have been working at IBM since 2001. Started as a mainframe Batch Operator for 3 years ,then Operator Analyst for 1 year and moved to Production Support Analyst for 2 years. My position for the next 4 years was Production Team Leader. In 2012 i was promoted to Production Control Manager until 2014. In 2015 (until now) i was invited to coordinate the transition from Production Control and Ops from AT&T US to Brazil and now i'm mainframe Production Control Team Lead for EPAS AT&T.