Pearson
At Pearson, our purpose is to add life to a lifetime of learning. We’re the world’s leading learning company, dedicated to helping everyone realize the life they imagine. We believe that every learning opportunity is a chance for a personal breakthrough. Our internal digital credentialing program showcases the new skills and experiences we’re developing to recognize talent, fuel career growth and deliver vibrant and enriching learning experiences designed for real-life impact. Because learning isn’t just what we do, it’s who we are.
Think Customer First
Think Customer First is a programme for Pearson teams to provide world-class customer service. The programme is delivered by Pearson Customer Service Trainers to all UK Customer Service teams but is available on request to any teams that interact with customers. Think Customer First will provide teams and their leaders with a refreshed approach to Customer Service skills. The programme content will equip our teams to surprise and delight our customers and deliver measurable outcomes.
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