Pursuant to the New Jersey Truth in Consumer Contract Warranty and Notice Act, the sections entitled "SHARING OR TRANSFERRING OF PERSONALLY IDENTIFIABLE INFORMATION" and "LINKS TO OTHER SITES" below does not apply to those persons covered by that law.
Pearson VUE collects and uses certain Personally Identifiable Information, as defined below, that you provide voluntarily when using this Site. “Personally Identifiable Information” includes information that can identify you as a specific individual, such as your name or address. “Personally Identifiable Information” does not include anonymized, aggregate or statistical information. Specifically, Personally Identifiable Information Pearson VUE may collect from you when you are ordering products, or requesting information or services from us may include, but is not limited to, your name, address, email address, job title, or other information we deem necessary to process your request for the products, information, or services. If you are purchasing products, we may additionally collect debit/credit card information and ship-to and bill-to information related to your purchase of such products.
We may request feedback from you in the form of surveys, questionnaires, or comment forms relating to your product preferences and your satisfaction with the products you have purchased. These requests may include demographic information (e.g., age, gender, and interests), to help us better serve you. This information will only be used for our internal and research purposes and not for purposes of future marketing activities unless otherwise explicitly stated.
Further, if you access other interactive tools or functions on this Site we may collect other types of Personally Identifiable Information from you.
We may statistically aggregate in non-person-specific form information collected to improve this Site, our quality controls, operations management, security processes, future marketing and promotional efforts, and our overall product and service offerings in an attempt to better understand our customers interests and preferences. In some cases we may transfer this information to third parties. By using this Site, you give your consent to this non-person-specific data aggregation and the use and transmission of this aggregated statistical data as outlined above.
We may use your email address to send you email newsletters or other communications about the products and services available on this Site. You may opt out of receiving the newsletters or other communications at any time by either modifying your preferences in the “My Account” section on this Site (please note that due to email production schedules you may receive emails that are already in production), by notifying us by email at email@example.com, or by following the opt-out instructions provided in the email newsletter.
Except as otherwise provided herein, Personally Identifiable Information we receive from you will only be used for the purposes for which you provided it. Your Personally Identifiable Information will not be sold or provided to third parties outside of the Pearson family of companies without your permission. Pearson VUE may share or transfer Personally Identifiable Information in the follow situations:
To access and correct Personally Identifiable Information that you have submitted to us under this Policy, you may either sign into the “My Account” section of this Site and remove or modify your shipping addresses, billing addresses & payment information (please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping) or you may contact us at firstname.lastname@example.org. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making alterations.
If you have questions or concerns about this Policy or how we handle Personally Identifiable Information, please contact us at PearsonVUEContracts@pearson.com, If we are unable to satisfactorily address your concerns, you should contact the Data Protection Authority, or other relevant organization, in your area.
We recognize the importance of protecting privacy where children are involved. We are committed to protecting children's privacy and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect Personally Identifiable Information from children under the age of 13. If a child under the age of 13 has provided us with Personally Identifiable Information, we ask that a parent or guardian contact us @ PearsonVUEContracts@pearson.com PearsonVUEContracts@pearson.com or 1 (952) 681-3918. If you are under 18, please be sure to read this Policy with your parent(s) or legal guardian(s) and ask questions about things you do not understand. Those that are under the age of 18 may only purchase products from our online stores with the permission of their parent(s) or legal guardian(s).
This Site receives information that is automatically generated by a user's internet service provider (ISP). This information may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access this Site, the country, state and telephone area code, the location of the ISP's servers, the pages of this Site that the user views, any search terms entered on this Site, and the user's website address and email address. This information may be collected for system administration purposes, to gather broad demographic information, and to monitor the level of activity on this Site. Pearson VUE does not link IP addresses to Personally Identifiable Information; however, we reserve the right to link IP addresses and other information supplied by the ISP to Personally Identifiable Information in order to protect the integrity of our system and for security purposes.
Pearson VUE strives to provide you with choices with regard to our use of your Personally Identifiable Information. For example, although we may occasionally use your Personally Identifiable Information to contact you regarding our products, information, or services of Pearson VUE we think might be of interest to you, we will provide you with instructions on how to opt out of receiving further communications of this nature by email should you so choose.
Cookies. Cookies are small text files that a web server places on your computer or mobile device. Cookies contain information that can later be read by the web server that originally placed the cookie on your computer or mobile device.
Here is a list of the main types of cookies we use, and what we use them for.
3rd Party Cookies and Social Networks. If you click on a hyperlink from this Site to any third party websites (e.g. if you ‘share’ content from Pearson VUE's websites with friends or colleagues through social networks), you may be sent cookies from these third party websites. Third party websites will have their own privacy and cookie policies which we cannot control. Please check the third-party websites for more information about their cookies and how to manage them.
How to manage cookies. If cookies aren't enabled on your computer, it will mean that your browsing or shopping experience on our websites will be limited. Some active content, movies and online shopping baskets, for example, may not work correctly.
To turn cookies on or off for all websites via your web browser, you can follow the instructions provided by the UK Information Commission Office at http://www.ico.gov.uk/for_the_public/topic_specific_guides/online/cookies.aspx.
Web Beacons. Web Beacons are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data. For example, when you visit a page on this Site, the code for the page being visited may be transferred to us. The information transmitted to us is used internally, and not shared with third parties, except as provided in this Policy. We use this information for the following purposes:
This Site may contain links to other websites on the Internet that are owned and operated by third parties, or by NCS Pearson or its affiliates. Pearson VUE does not control the privacy policies or practices of these websites. You should review the privacy policies of the third party offering the website before providing any Personally Identifiable Information to these websites. Pearson VUE is not responsible for the content or practices of any linked third party website and such third party websites are provided solely for the convenience and information to our visitors.
The security of your Personally Identifiable Information is important to us. We follow generally accepted industry standards to protect the Personally Identifiable Information we receive from unauthorized access and use. When you enter sensitive information (such as credit card numbers or social security numbers) on your product or service order forms, we encrypt that information using secure socket layer technology (SSL). We safeguard your credit card information in our internal systems through the use of credit card industry standard protections. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personally Identifiable Information we cannot guarantee that your Personally Identifiable Information will never be disclosed in a manner inconsistent with this Policy (for example, as a result of unauthorized acts by third parties that violate applicable laws).
Pearson VUE reserves the right to update, revise, modify, and supplement this Policy and any disclosures and disclaimers at any time without notice by posting an updated Policy. We encourage you to review this Policy periodically for any changes or updates. At the end of this Policy we indicate the date of the latest update to the Policy. Your continued use of this Site following any of changes to this Policy signifies your acceptance of these changes.
If you have any questions or concerns about this Policy, please contact us at PearsonVUEContracts@pearson.com. You may also contact us at +1 (952) 681-3918.
Effective Date: October 5, 2016